Privacy Policy

Last Updated: July 14, 2026

STÆZ is operated by ALIPHIA APPAREL CORPORATION. In this Privacy Policy, “STÆZ,” “we,” “us,” and “our” refer to ALIPHIA APPAREL CORPORATION and the STÆZ brand.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or interact with our website, purchase our products, create an account, contact us, subscribe to marketing communications, submit custom artwork, or otherwise use our services.

For purposes of this Privacy Policy, our website, online store, products, customer accounts, communications, and related services are collectively referred to as the “Services.”

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with STÆZ.

Information You Provide to Us

We may collect information that you provide directly, including:

  • Your name, email address, telephone number, billing address, and shipping address.

  • Account login details and account preferences.

  • Products you purchase, return, exchange, review, save, or place in your shopping cart.

  • Order details, transaction details, discount information, delivery instructions, and customer service history.

  • Information submitted through our Contact Us page, including the content of your inquiry or message.

  • Your email address and communication preferences when you subscribe to newsletters or promotional communications.

  • Reviews, feedback, survey responses, contest entries, or other content you choose to submit.

  • Logos, artwork, company names, design files, personalization instructions, and other materials submitted in connection with custom STÆZ products.

  • Any other information you voluntarily provide to us.

Please do not submit sensitive personal information through a contact form, product customization request, review, or other general communication unless we specifically request it.

Payment Information

When you make a purchase, payment information may be collected and processed by Shopify, Shop Pay, financial institutions, payment processors, or other payment providers.

Depending on your selected payment method, this information may include your payment card number, expiration date, billing address, security code, or other financial information. We generally do not receive or retain complete payment card numbers. We may receive limited payment and transaction details, such as the payment method, payment status, and transaction identifier.

Information Collected Automatically

When you access or use our Services, we and our service providers may automatically collect information such as:

  • Your Internet Protocol address.

  • Browser type, browser settings, and operating system.

  • Device type, device identifiers, and network connection information.

  • Approximate location based on your IP address.

  • Pages, products, images, or content you view.

  • Products you search for, recently view, add to your cart, or purchase.

  • The referring website, advertisement, search engine, or link that brought you to our website.

  • Dates and times of visits.

  • Website interactions, clicks, scrolling activity, and navigation patterns.

  • Cookie identifiers, pixel identifiers, and similar technical information.

  • Information about errors, security events, and website performance.

Information Received from Other Sources

We may receive information from third parties, including:

  • Shopify and Shopify-related consumer services.

  • Payment processors and financial institutions.

  • Shipping carriers, fulfillment providers, and return-processing providers.

  • Fraud prevention, identity verification, and security providers.

  • Marketing, advertising, analytics, and email service providers.

  • Social media platforms when you interact with our accounts or content.

  • Business partners, professional advisers, and other service providers.

  • Publicly available sources where permitted by law.

We may combine information received from these sources with information collected directly from you.

2. How We Use Personal Information

We may use personal information to:

  • Operate, maintain, and improve our website and online store.

  • Display products and provide website features.

  • Create, administer, and secure customer accounts.

  • Process payments, purchases, returns, refunds, exchanges, and warranties.

  • Prepare, customize, package, ship, and deliver products.

  • Process artwork, logos, or instructions submitted for custom products.

  • Communicate with you about your account, orders, deliveries, returns, or inquiries.

  • Provide customer service and respond to requests.

  • Send newsletters, product announcements, special offers, or promotional messages where permitted by law.

  • Personalize your shopping and website experience.

  • Remember your preferences and shopping cart.

  • Measure website traffic, engagement, conversions, and marketing performance.

  • Conduct research and improve our products, designs, website, advertising, and business operations.

  • Detect, investigate, and prevent fraud, misuse, security incidents, and illegal activity.

  • Protect our customers, employees, business, intellectual property, and legal rights.

  • Enforce our terms, policies, and agreements.

  • Comply with tax, accounting, regulatory, legal, and reporting obligations.

  • Establish, exercise, or defend legal claims.

  • Complete a corporate transaction, such as a merger, acquisition, financing, restructuring, or sale of assets.

  • Carry out other purposes disclosed to you when the information is collected.

3. Marketing Communications

You may receive marketing emails from us when you subscribe, make a purchase where permitted by law, or otherwise consent to receive them.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email. Even after you unsubscribe from marketing communications, we may continue sending non-promotional communications concerning your orders, account, returns, security, policy updates, or other transactions.

4. Cookies and Similar Technologies

We and our service providers may use cookies, web pixels, tags, local storage, software development kits, and similar technologies.

These technologies may be used for the following purposes:

Essential Technologies

These technologies are necessary to operate the website, maintain security, remember cart contents, process checkout, authenticate customer accounts, prevent fraud, and provide requested features.

Functional Technologies

These technologies help remember preferences and provide enhanced website functionality.

Analytics Technologies

These technologies help us understand how visitors find and use our website, which products and pages are viewed, and how our Services perform.

Advertising Technologies

Where enabled, these technologies may help us measure advertising performance, create audiences, personalize advertisements, and display advertising based on your activity on our website or other websites.

Depending on your location, we may request consent before using non-essential cookies or similar technologies. You may be able to manage your choices through our cookie banner, Cookie Preferences tool, or Your Privacy Choices link, where available.

You may also manage cookies through your browser settings. Blocking certain cookies may affect website functionality, customer accounts, saved carts, checkout, or other Services.

Because there is not a universally accepted standard for browser-based “Do Not Track” signals, we do not respond to all Do Not Track signals in the same manner. Where required by applicable law and supported by our configured privacy tools, we may recognize legally valid opt-out preference signals, such as Global Privacy Control.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Shopify

Our online store is hosted and supported by Shopify. Shopify processes personal information when you visit our store, create an account, browse products, place products in your cart, make a purchase, use Shop Pay, or interact with Shopify’s consumer services.

Depending on the Shopify services and settings enabled for our store, Shopify may process information from your interactions with our store, other Shopify merchants, and Shopify services to provide checkout, fraud prevention, analytics, personalization, advertising, and other enhanced commerce services.

You may review Shopify’s Consumer Privacy Policy and use Shopify’s privacy portal to learn more about Shopify’s processing and available privacy choices.

Service Providers

We may disclose personal information to companies that perform services on our behalf, including:

  • Website hosting and e-commerce providers.

  • Payment processors and financial institutions.

  • Shipping carriers and fulfillment providers.

  • Custom manufacturing and product-decoration providers.

  • Email and customer communication providers.

  • Analytics and website-performance providers.

  • Advertising and marketing providers.

  • Fraud prevention and security providers.

  • Cloud storage and technology providers.

  • Customer service and business operations providers.

  • Accountants, insurers, attorneys, consultants, and professional advisers.

These providers may access personal information only as reasonably necessary to provide services to us or as otherwise permitted by their agreements and applicable law.

Advertising and Analytics Partners

Where enabled and permitted by law, we may disclose online activity, device information, cookie identifiers, purchase activity, or related information to advertising and analytics providers.

Some privacy laws may define certain advertising-related disclosures as a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, regulation, subpoena, court order, or governmental request.

  • Protect the rights, safety, and property of STÆZ, our customers, or others.

  • Investigate fraud, misuse, security incidents, or unlawful activity.

  • Enforce our contracts, policies, and legal rights.

  • Establish, exercise, or defend legal claims.

Business Transactions

Personal information may be disclosed in connection with an actual or proposed merger, acquisition, financing, bankruptcy, restructuring, sale of assets, or similar business transaction.

At Your Direction

We may disclose information when you direct us to do so or provide your consent.

6. Sale, Sharing, and Targeted Advertising

We do not sell personal information to third parties in exchange for money.

However, depending on the technologies and advertising services enabled on our website, disclosures involving cookies, online activity, and advertising identifiers may be considered “selling,” “sharing,” or targeted advertising under certain U.S. state privacy laws.

Where required, you may opt out by:

  • Using the Your Privacy Choices link or data-sharing opt-out page available on our website.

  • Adjusting your selections through our Cookie Preferences tool.

  • Sending a request to the privacy email address listed below.

  • Activating a legally recognized opt-out preference signal, such as Global Privacy Control, where supported.

Your opt-out may apply only to the browser and device from which the choice was submitted. You may need to repeat your selection on other browsers or devices.

We do not knowingly sell or share the personal information of individuals under 16 years of age for targeted advertising.

7. Retention of Personal Information

We retain personal information for as long as reasonably necessary to:

  • Provide the Services.

  • Complete transactions and fulfill orders.

  • Maintain customer accounts.

  • Respond to inquiries and customer service requests.

  • Manage returns, warranties, disputes, and chargebacks.

  • Maintain tax, accounting, and transaction records.

  • Prevent fraud and maintain security.

  • Enforce our agreements.

  • Comply with legal and regulatory requirements.

  • Establish, exercise, or defend legal claims.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, legal requirements, contractual obligations, and relevant limitation periods.

When information is no longer reasonably required, we may delete it, anonymize it, or retain it in an aggregated form that does not reasonably identify an individual.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, network, storage system, or method of Internet transmission can be guaranteed to be completely secure. You are responsible for protecting your account credentials and should notify us if you believe your account or personal information has been compromised.

9. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Request access to personal information we maintain about you.

  • Request information about the categories, sources, purposes, and recipients of your personal information.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information.

  • Request a portable copy of certain personal information.

  • Opt out of the sale or sharing of personal information.

  • Opt out of targeted advertising.

  • Restrict or object to certain processing.

  • Withdraw consent where processing is based on consent.

  • Limit certain uses or disclosures of sensitive personal information.

  • Appeal a decision we make regarding your privacy request.

  • Receive equal service and pricing without unlawful discrimination for exercising your privacy rights.

These rights are not absolute and may not apply in every circumstance. For example, we may retain information when necessary to complete a transaction, comply with legal obligations, prevent fraud, maintain security, or exercise legal rights.

Submitting a Privacy Request

To submit a privacy request, contact us using one of the following methods:

  • Email: sales@staez.com

  • Submit a message through our Contact Us page and include “Privacy Request” in your message.

Please describe the right you wish to exercise and provide enough information for us to locate your records.

We may need to verify your identity before completing a request. Information collected for verification will be used only for verification, security, fraud prevention, and compliance purposes.

You may designate an authorized agent to submit a request where permitted by law. We may require evidence that the agent has authority to act on your behalf and may ask you to verify your identity directly.

Where applicable, instructions for appealing a denied request will be included in our response.

10. Supplemental Notice for Residents of Certain U.S. States

This section supplements the remainder of this Privacy Policy for residents of states with comprehensive consumer privacy laws.

During the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers: Name, email address, telephone number, postal address, IP address, account identifier, and similar identifiers.

  • Customer-record information: Contact, billing, shipping, payment, and transaction information.

  • Commercial information: Products viewed, searched for, purchased, returned, reviewed, customized, or placed in a cart.

  • Internet or electronic activity: Website interactions, browsing activity, search activity, device information, cookie identifiers, and referral information.

  • Approximate geolocation information: General location inferred from an IP address or provided through a shipping or billing address.

  • Inferences: Preferences or likely interests derived from shopping activity.

  • User-provided content: Messages, reviews, feedback, logos, artwork, and customization instructions.

  • Sensitive personal information: Account credentials and payment information required to complete transactions.

We collect these categories from you, your devices, Shopify, payment processors, shipping providers, service providers, advertising and analytics providers, and other sources described in this Privacy Policy.

We use these categories for the business and commercial purposes described in the “How We Use Personal Information” section.

We may disclose these categories to Shopify, payment processors, shipping and fulfillment providers, technology providers, fraud prevention providers, advertising and analytics providers, professional advisers, government authorities, and other recipients described in the “How We Disclose Personal Information” section.

We use sensitive personal information only as reasonably necessary to provide requested products and Services, process payments, maintain security, prevent fraud, and comply with legal obligations. We do not use sensitive personal information to infer characteristics about you unless disclosed to you and permitted by law.

We do not discriminate against consumers for exercising applicable privacy rights.

11. European Economic Area, United Kingdom, and Switzerland

Where European data protection laws apply, we process personal information under one or more of the following legal bases:

  • To perform a contract with you, including processing and delivering an order.

  • To comply with legal obligations.

  • For our legitimate business interests, provided those interests are not overridden by your rights.

  • With your consent, including for certain marketing, advertising, analytics, or cookie activities.

You may have the right to access, correct, erase, restrict, or object to processing, request portability, and withdraw consent.

You may also have the right to submit a complaint to the data protection authority in your country.

12. International Data Transfers

Our business and service providers may process personal information in countries other than the country in which you live.

For example, Shopify and other service providers may process information in the United States, Canada, or other jurisdictions. Privacy and data protection laws in those jurisdictions may differ from the laws in your country.

Where required, we and our service providers use appropriate safeguards for international transfers.

13. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

14. Third-Party Websites and Services

Our website may contain links to websites, applications, social media platforms, or services operated by third parties.

We do not control the privacy, security, or data-handling practices of those third parties. Their collection and use of information are governed by their own privacy policies and terms.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technology, legal requirements, or business practices.

When we update the policy, we will revise the “Last Updated” date at the top. Where required by law, we may provide additional notice of material changes.

16. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information may be directed to:

ALIPHIA APPAREL CORPORATION
STÆZ Privacy
Email: sales@staez.com

You may also contact us through the Contact Us page on the STÆZ website.