Terms and Conditions

Last Updated: July 14, 2026

These Terms and Conditions, also referred to as the “Terms,” govern your access to and use of the STÆZ website, online store, customer accounts, products, content, and related services.

The STÆZ website and online store are operated by ALIPHIA APPAREL CORPORATION. In these Terms, “STÆZ,” “Company,” “we,” “us,” and “our” refer to ALIPHIA APPAREL CORPORATION and the STÆZ brand.

The term “you” refers to any person who visits our website, creates an account, submits information, purchases a product, or otherwise uses our Services.

By accessing our website, creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy, Return Policy, Shipping Policy, and any other policies referenced in these Terms.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you should not access or use the Services.

1. Our Services

STÆZ offers headwear, apparel, accessories, custom-branded products, and related products through our online store.

Our Services may include:

  • Product browsing and online purchasing.

  • Customer accounts.

  • Product reviews and customer submissions.

  • Custom logo or personalized product orders.

  • Promotional offers and discount programs.

  • Email newsletters and marketing communications.

  • Customer support.

  • Other features, products, and services made available through our website.

We may add, remove, suspend, or modify any part of the Services at any time, subject to applicable law.

2. Eligibility

You must be at least the age of legal majority in your state, province, or country of residence to place an order or create an account independently.

If you are under the age of legal majority, you may use the Services only with the involvement and permission of a parent or legal guardian.

By using the Services, you represent that:

  • You have the legal capacity to enter into these Terms.

  • The information you provide is accurate and complete.

  • You will use the Services only for lawful purposes.

  • You will comply with these Terms and all applicable laws.

You may not use our products or Services for any illegal or unauthorized purpose.

3. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services, business practices, legal obligations, or other operational needs.

When we make changes, we will update the “Last Updated” date at the top of the Terms. The revised Terms become effective when posted unless a different effective date is stated.

Your continued use of the Services after revised Terms are posted constitutes your acceptance of the revised Terms, to the extent permitted by law.

4. Customer Accounts

Some features may require you to create or use a customer account.

You are responsible for:

  • Providing accurate, current, and complete account information.

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account and devices.

  • All activities conducted through your account.

  • Promptly notifying us of suspected unauthorized access or security issues.

You may not create an account using another person’s identity or provide false, misleading, or fraudulent information.

We may suspend, restrict, or terminate an account when we reasonably believe that:

  • The account is being used fraudulently.

  • The account violates these Terms.

  • Unauthorized access has occurred.

  • Suspension is necessary to protect STÆZ, our customers, or others.

  • Suspension is required by law or a service provider.

We are not responsible for losses caused by your failure to safeguard your account credentials, except where responsibility cannot legally be excluded.

5. Product Information

We make reasonable efforts to describe and display our products accurately. However, product images, descriptions, measurements, weights, dimensions, colors, materials, features, availability, and other information may occasionally contain errors or differ slightly from the actual product.

Colors may appear differently depending on:

  • Your device.

  • Screen settings.

  • Lighting conditions.

  • Photography.

  • Manufacturing and material variations.

Because certain products may be produced, decorated, or manufactured in batches, minor differences may exist between products or production runs.

We reserve the right to:

  • Correct product descriptions or other errors.

  • Update product information without prior notice.

  • Discontinue or modify products.

  • Limit product quantities.

  • Change packaging, components, materials, or product specifications where the change does not materially reduce the product’s intended functionality.

Nothing on our website constitutes a guarantee that a particular product will remain available.

6. STÆZ Product Performance

STÆZ hats and related products are designed to help hold compatible sunglasses or eyewear more securely during ordinary activities.

Product performance may vary depending on factors including:

  • The size, shape, weight, and design of the eyewear.

  • How the eyewear is positioned.

  • The fit and adjustment of the hat.

  • The user’s movement or activity.

  • Weather and environmental conditions.

  • Wear, damage, or improper use of the product.

No hat or retention feature can guarantee that sunglasses or other items will never move, fall, become damaged, or be lost under every circumstance.

You are responsible for determining whether a product is appropriate for your intended activity and for checking that your eyewear is properly positioned before and during use.

STÆZ hats are not protective helmets, safety equipment, flotation devices, or protective sporting equipment. They should not be used as a substitute for equipment required or recommended for a particular activity.

7. Orders and Order Acceptance

Submitting an order through our website is an offer to purchase the products identified in the order.

An order is not considered accepted merely because:

  • You submitted the order.

  • Your payment method was authorized.

  • You received an automated order acknowledgment.

We reserve the right to accept, reject, limit, or cancel an order before shipment or production begins.

We may reject or cancel an order for reasons including:

  • Product unavailability.

  • Pricing or product-information errors.

  • Suspected fraud or unauthorized activity.

  • Payment authorization problems.

  • Shipping restrictions.

  • Violation of these Terms.

  • Concerns involving submitted custom artwork.

  • Suspected resale, distribution, or commercial purchasing activity.

  • Events outside our reasonable control.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method, subject to applicable law and payment-provider processing times.

8. Order Information

You agree to provide accurate, current, and complete information for all orders, including:

  • Your name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Telephone number.

  • Payment details.

  • Customization instructions, where applicable.

You are responsible for reviewing your order before submitting it.

Please notify us promptly if you discover an error. We cannot guarantee that we will be able to change or cancel an order after it has been submitted, especially after fulfillment or custom production has begun.

You are responsible for additional costs caused by inaccurate or incomplete information you provide, including reshipping costs resulting from an incorrect address, to the extent permitted by law.

9. Pricing and Availability

Prices are displayed in the currency shown on the website and may change without notice.

The price applicable to an order is generally the price displayed when the order is submitted, subject to:

  • Correction of obvious errors.

  • Applicable discounts.

  • Shipping charges.

  • Taxes.

  • Duties.

  • Other fees disclosed before checkout.

We reserve the right to correct pricing, promotional, typographical, or product-information errors, including after an order has been submitted.

If an error materially affects your order, we may contact you to provide the option to proceed with the corrected information or cancel the affected portion of the order.

Product availability is not guaranteed. An item shown as available may become unavailable before the order is processed.

10. Taxes, Duties, and Fees

You are responsible for sales taxes, use taxes, customs duties, import charges, brokerage fees, and other governmental charges applicable to your order, except where we expressly state that they are included.

Applicable taxes may be calculated based on your billing address, shipping address, product type, or other information.

For international shipments, you may be considered the importer of record and may be responsible for complying with local import laws and paying customs charges.

We are not responsible for delays caused by customs processing or your failure to pay required import charges.

11. Payment

Payment must be made using a payment method accepted through our checkout.

By submitting payment information, you represent that:

  • You are authorized to use the selected payment method.

  • The payment information is accurate.

  • You authorize the applicable charges, taxes, shipping costs, and disclosed fees.

  • You authorize us and our payment providers to process the transaction.

Payment services may be provided by Shopify, Shop Pay, credit card companies, banks, digital-wallet providers, or other third-party payment processors.

Your use of a third-party payment service may also be governed by that provider’s terms and privacy policy.

We do not guarantee that every payment method will be available at all times.

12. Shipping and Delivery

Shipping options, costs, restrictions, and estimated delivery information are provided during checkout or in our Shipping Policy.

Shipping and delivery dates are estimates unless expressly stated otherwise. They are not guaranteed and may be affected by:

  • Product availability.

  • Custom production requirements.

  • Carrier delays.

  • Weather.

  • Holidays.

  • Incorrect addresses.

  • Customs processing.

  • Supply-chain disruptions.

  • Events outside our reasonable control.

Our obligation to deliver an order is generally fulfilled when the order is delivered to the address provided or otherwise handled according to the selected carrier’s delivery confirmation, subject to applicable law.

Risk of loss and title to products pass as provided by applicable law.

You should inspect your delivery promptly and contact us within the period stated in our Return Policy if:

  • An item is missing.

  • An incorrect item was delivered.

  • The product arrived damaged.

  • You believe the package was lost or misdelivered.

We may require photographs, packaging information, delivery confirmation, or other documentation before approving a replacement or refund.

Additional shipping terms are provided in our Shipping Policy, which is incorporated into these Terms.

13. Returns, Exchanges, and Refunds

Returns, exchanges, refunds, damaged-item claims, and order cancellations are governed by our Return Policy.

You should review the Return Policy before purchasing a product.

Unless otherwise required by law:

  • Products must satisfy the eligibility requirements stated in the Return Policy.

  • Products may need to be unused, unworn, unwashed, and returned with original tags and packaging.

  • Proof of purchase may be required.

  • Original shipping costs may be non-refundable.

  • Return shipping costs may be deducted from a refund or paid by the customer.

  • Certain final-sale, personalized, or custom products may not be returnable.

Nothing in these Terms limits any mandatory consumer warranty, refund, cancellation, or return right that cannot legally be waived.

14. Custom and Personalized Products

We may offer products featuring a customer’s logo, name, design, text, artwork, color selection, or other customized material.

Custom products may require additional production time and may be subject to separate pricing, quantity requirements, design limitations, or approval procedures.

Customer Responsibilities

When submitting material for a custom product, you represent and warrant that:

  • You own the submitted material or have all necessary permissions to use it.

  • We are authorized to reproduce, modify, format, print, embroider, display, manufacture, and fulfill products using the material.

  • The material does not infringe another party’s trademark, copyright, patent, publicity right, privacy right, or other legal right.

  • The material is not unlawful, deceptive, defamatory, threatening, obscene, discriminatory, or otherwise prohibited.

  • The material does not falsely suggest endorsement, sponsorship, affiliation, or authorization.

You are responsible for checking spelling, layout, colors, logo placement, dimensions, and other details before approving a custom order or design proof.

License for Fulfillment

You grant STÆZ and our production and fulfillment providers a limited, non-exclusive license to use, reproduce, resize, reformat, adapt, transmit, and display submitted material solely as reasonably necessary to:

  • Prepare design proofs.

  • Communicate about the order.

  • Manufacture the products.

  • Perform quality control.

  • Package and deliver the order.

  • Maintain necessary business and transaction records.

This license does not transfer ownership of your original intellectual property to STÆZ.

Design Proofs

If a design proof is provided, production may begin after you approve it.

Your approval confirms that you accept the proof’s:

  • Content.

  • Spelling.

  • Layout.

  • Logo placement.

  • General appearance.

  • Customization instructions.

A digital proof is an approximation. Finished products may have reasonable variations in thread color, print color, scale, positioning, texture, materials, or appearance.

Custom-Order Changes and Cancellations

Custom orders may not be changed or canceled after:

  • You approve a design proof.

  • Production begins.

  • Materials are ordered.

  • The product is otherwise committed to fulfillment.

If we agree to a late change or cancellation, you may be responsible for design, setup, material, labor, or production costs already incurred.

Custom-Product Returns

Unless required by law or otherwise stated in our Return Policy, custom or personalized products are final sale and cannot be returned or exchanged because of:

  • A change of mind.

  • Customer-provided spelling errors.

  • Customer-approved design details.

  • Minor production variations.

  • Incompatibility with material that was not disclosed before production.

This does not limit remedies for products that are materially defective, damaged on arrival, or materially inconsistent with the approved specifications.

15. Intellectual Property Complaints

We respect the intellectual property rights of others.

If you believe content or custom material submitted through our Services infringes your intellectual property rights, contact us using the information in the “Contact Us” section.

Your notice should include:

  • Identification of the protected work or right.

  • Identification of the allegedly infringing material.

  • Your contact information.

  • A statement explaining your ownership or authority.

  • A good-faith statement regarding the claimed infringement.

  • Any other information reasonably necessary to evaluate the complaint.

We may remove material, reject an order, suspend an account, or take other appropriate action when we reasonably believe infringement may have occurred.

16. Promotions and Discount Codes

We may offer promotions, contests, giveaways, discounts, free shipping, referral offers, or promotional codes.

Unless otherwise stated:

  • Promotions are available for a limited time.

  • Promotions may not be combined.

  • Discounts cannot be applied after an order is submitted.

  • Promotional codes have no cash value.

  • Promotions may exclude certain products, custom products, taxes, shipping, or fees.

  • Promotions may be limited by customer, household, order, or account.

  • Promotions are subject to availability.

  • Returns may reduce or eliminate the promotional benefit.

We may modify, suspend, or cancel a promotion where permitted by law, including in cases of error, fraud, abuse, or circumstances outside our reasonable control.

Additional rules provided with a promotion are incorporated into these Terms.

17. Resale and Commercial Use

Unless we provide written authorization, products purchased through our retail website are intended for personal use or legitimate business use and not for unauthorized resale.

We may limit or cancel quantities that reasonably appear to be ordered by:

  • Resellers.

  • Distributors.

  • Dealers.

  • Automated purchasing systems.

  • Multiple accounts controlled by the same purchaser.

  • Persons attempting to circumvent purchase restrictions.

Requests for wholesale, bulk, team, corporate, or authorized resale orders should be submitted through our Contact Us page.

18. Reviews, Feedback, and Other Submissions

You may have the opportunity to submit reviews, photographs, videos, testimonials, ideas, feedback, comments, or other content.

You retain ownership of content that you submit. However, by submitting content to us, you grant STÆZ a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, adapt, publish, translate, distribute, display, and otherwise use that content in connection with:

  • Operating the Services.

  • Promoting STÆZ and our products.

  • Social media.

  • Advertising.

  • Product pages.

  • Email marketing.

  • Internal business purposes.

This license continues for as long as permitted by law, unless we agree otherwise in writing.

You represent and warrant that:

  • You own or control the rights necessary to submit the content.

  • The content is accurate based on your genuine experience, where applicable.

  • The content does not violate another person’s rights.

  • The content does not contain unlawful, misleading, abusive, defamatory, obscene, or harmful material.

  • The content does not contain malware or malicious code.

  • You have disclosed any material relationship or incentive associated with a review or endorsement.

We may, but are not obligated to, monitor, edit, refuse, or remove submitted content.

We are not responsible for opinions or statements submitted by customers or other third parties.

19. STÆZ Intellectual Property

The Services and their contents are owned by or licensed to STÆZ, ALIPHIA APPAREL CORPORATION, Yu Management LLC, or their respective licensors.

Protected material may include:

  • The STÆZ name and logo.

  • Product names.

  • Product designs and functional features.

  • Patents and patent applications.

  • Trademarks and service marks.

  • Website design.

  • Text.

  • Photographs.

  • Videos.

  • Graphics.

  • Illustrations.

  • Software.

  • Product descriptions.

  • Marketing materials.

  • Layouts and branding elements.

These Terms do not transfer any ownership interest in our intellectual property to you.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the website for personal and lawful shopping purposes.

Without prior written permission, you may not:

  • Copy, reproduce, distribute, republish, or commercially exploit our content.

  • Use STÆZ branding in a way that suggests endorsement or affiliation.

  • Manufacture, sell, or distribute copies or imitations of STÆZ products.

  • Scrape or systematically collect website content or product information.

  • Remove copyright, trademark, patent, or proprietary notices.

  • Use our content to train or develop a commercial artificial intelligence system.

  • Frame, mirror, or reproduce a substantial portion of our website.

  • Register domain names, social media handles, keywords, or identifiers that imitate our trademarks.

  • Reverse engineer any protected website feature, software, or product component except where such restriction is prohibited by law.

No license to any patent, trademark, copyright, product design, or other intellectual property is granted except as expressly stated in these Terms.

20. Prohibited Uses

You may not use the Services to:

  • Violate any applicable law or regulation.

  • Commit fraud or submit false information.

  • Infringe intellectual property or privacy rights.

  • Harass, threaten, abuse, or discriminate against another person.

  • Upload viruses, malware, or harmful code.

  • Attempt unauthorized access to an account, system, or network.

  • Interfere with website security or operation.

  • Collect personal information about other users without authorization.

  • Send spam, phishing communications, or unsolicited promotions.

  • Impersonate another person or organization.

  • Use automated tools to purchase products or manipulate availability.

  • Circumvent purchasing, promotional, geographic, or account restrictions.

  • Submit unlawful or infringing material for custom production.

  • Use our Services in a manner that could damage STÆZ or expose us to legal liability.

  • Assist another person in any prohibited conduct.

We may investigate suspected violations and cooperate with law-enforcement or regulatory authorities where appropriate.

21. Third-Party Services and Links

Our Services may contain links to or integrations with third-party websites, applications, payment providers, social media platforms, shipping carriers, or other services.

Third-party services are not controlled by STÆZ and may be subject to separate terms and privacy policies.

We do not warrant or endorse third-party:

  • Content.

  • Products.

  • Services.

  • Availability.

  • Security.

  • Privacy practices.

  • Accuracy.

Your interactions with third parties are between you and the applicable third party.

22. Shopify

Our online store is hosted and supported by Shopify.

Shopify may provide services relating to:

  • Store hosting.

  • Checkout.

  • Customer accounts.

  • Payment processing.

  • Fraud prevention.

  • Analytics.

  • Shop Pay.

  • Commerce functionality.

Your use of Shopify-supported features may also be governed by Shopify’s applicable consumer terms and privacy policies.

These Terms govern your relationship with STÆZ and do not modify any separate agreement between you and Shopify or another third-party provider.

23. Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

24. Disclaimer of Warranties

To the fullest extent permitted by law, the Services and website content are provided on an “as available” and “as is” basis.

Except for warranties expressly provided in writing or warranties that cannot legally be excluded, we disclaim all express and implied warranties, including implied warranties of:

  • Merchantability.

  • Fitness for a particular purpose.

  • Title.

  • Non-infringement.

  • Accuracy.

  • Availability.

We do not warrant that:

  • The website will always be available or uninterrupted.

  • The Services will be error-free.

  • Every product will meet every individual preference.

  • Website information will always be complete or current.

  • All website defects will be corrected immediately.

  • The Services will be free of harmful components.

This section does not exclude or limit any warranty or consumer protection that cannot legally be excluded.

25. Limitation of Liability

To the fullest extent permitted by law, STÆZ, ALIPHIA APPAREL CORPORATION, our affiliates, owners, officers, directors, employees, agents, licensors, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to:

  • Your use of or inability to use the Services.

  • Product use or misuse.

  • Lost or damaged eyewear.

  • Loss of profits, revenue, data, opportunities, or goodwill.

  • Unauthorized account access.

  • Third-party services.

  • Shipping or carrier delays.

  • Website errors or interruptions.

To the fullest extent permitted by law, our total liability for a claim arising from a product or order will not exceed the amount you paid for the product or order giving rise to the claim.

These limitations do not apply to:

  • Liability that cannot legally be limited.

  • Fraud or fraudulent misrepresentation.

  • Willful misconduct.

  • Gross negligence where liability cannot be excluded.

  • Death or personal injury caused by negligence where exclusion is prohibited.

  • Mandatory consumer rights.

Some jurisdictions do not permit certain warranty exclusions or liability limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.

26. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless STÆZ, ALIPHIA APPAREL CORPORATION, our affiliates, owners, officers, directors, employees, agents, licensors, service providers, and contractors from claims, damages, losses, liabilities, judgments, costs, and reasonable legal fees arising from:

  • Your material violation of these Terms.

  • Your unlawful use of the Services.

  • Content or custom artwork you submit.

  • A claim that your submitted material infringes another party’s rights.

  • Your fraud, misconduct, or violation of law.

This indemnification obligation does not apply to the extent a claim was caused by our own unlawful conduct, negligence, or breach where responsibility cannot legally be excluded.

27. Suspension and Termination

We may suspend or terminate your access to all or part of the Services if:

  • You violate these Terms.

  • You engage in fraudulent or unlawful activity.

  • Your activity creates a security risk.

  • Your conduct may harm STÆZ, another customer, or a third party.

  • We are required to do so by law.

  • We discontinue the relevant Service.

Termination does not affect rights or obligations that accrued before termination.

Provisions that by their nature should continue after termination will survive, including provisions concerning intellectual property, disclaimers, liability, indemnification, governing law, and disputes.

28. Force Majeure

We are not liable for delays or failure to perform caused by circumstances beyond our reasonable control, including:

  • Natural disasters.

  • Severe weather.

  • Fire.

  • Flood.

  • Epidemics or public-health emergencies.

  • Labor disputes.

  • War.

  • Terrorism.

  • Civil unrest.

  • Government action.

  • Transportation interruption.

  • Carrier failure.

  • Utility or Internet outages.

  • Cyberattacks.

  • Supply shortages.

  • Manufacturing interruptions.

  • Failure of third-party service providers.

We will make commercially reasonable efforts to address affected orders and obligations.

29. Governing Law

These Terms and any dispute arising from them are governed by the laws of the State of [GOVERNING STATE], without regard to conflict-of-law principles.

Any mandatory consumer rights available under the laws of your place of residence remain unaffected where those rights cannot legally be waived.

30. Informal Dispute Resolution

Before filing a legal claim, you and STÆZ agree to make a good-faith effort to resolve the dispute informally.

You must send a written notice describing:

  • Your name and contact information.

  • The relevant order number, if applicable.

  • The nature of the dispute.

  • The relief you are requesting.

  • Supporting documentation.

The notice should be sent to the email or mailing address in the “Contact Us” section.

We will make a reasonable effort to respond within 30 days.

This section does not prevent either party from seeking urgent injunctive relief or taking action required to preserve a legal claim.

31. Jurisdiction and Venue

Subject to any mandatory rights that apply where you live, legal proceedings arising from these Terms or the Services must be brought in the state or federal courts located in [COUNTY AND STATE].

You and STÆZ consent to the personal jurisdiction of those courts.

32. Electronic Communications

When you use our Services, submit a form, create an account, or communicate with us electronically, you consent to receive communications electronically.

Electronic communications may include:

  • Order confirmations.

  • Shipping notices.

  • Account notices.

  • Policy updates.

  • Customer service responses.

  • Legally required disclosures.

You agree that electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.

Marketing communications are subject to the preferences and opt-out rights described in our Privacy Policy.

33. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, corporate restructuring, financing, sale of assets, or transfer of the STÆZ business.

34. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

A waiver is effective only if it is made in writing by an authorized representative of STÆZ.

35. Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will remain in full force and effect.

36. Headings

Headings are included for convenience and do not affect the interpretation of these Terms.

37. Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and other policies expressly incorporated into them, constitute the entire agreement between you and STÆZ regarding the Services.

If a product, promotion, custom order, or other service has additional written terms, those additional terms will also apply. If there is a conflict, the more specific terms will control for that product, promotion, order, or service.

38. Contact Us

Questions about these Terms may be directed to:

ALIPHIA APPAREL CORPORATION
STÆZ Customer Support
Email: sales@staez.com

You may also contact us through the Contact Us page on the STÆZ website.